Kaleidoscope -Leaders' Views
Ashida's Indigenously designed Numerical Protection Relays compete with international brands
Mr. S. D. NAIK
CEO/ DIRECTOR(MARKETING)
ASHIDA ELECTRONICS PVT LTD
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Start of Business
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1970
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Business website
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www.ashidaelectronics.com
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Main Product Lines
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Numerical Protection Relays, Control & Relay Panels, SCADA – Substation Automation
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‘Star’ Product /State-of-the Art Design/Front-running Product
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Numerical Protection Relays (Self Powered Relay)
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Quality credentials of products (ISO/ CE/UL /CSA/RoHS etc.)
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ISO 9001:2008, CE Certificate
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City & Country of factory and Head Office
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Thane, India
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Names of locations of branch offices
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Kolkata, Ahmedabad, Delhi, Bangalore, Hyderabad
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Main countries of business operations
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Saudi Arabia, UAE, Kuwait, Oman, Italy, China
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Major market segments for products
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Utilities, Switchgear, RMUs, Substation Automation
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Turnover growth % in last year compared to previous year
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20%
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Summary
45 years ago, Ashida Electronics started designing electronic products as import substitutes. During those days, when government had controlled policies for business operations, Ashida made determined and sustained efforts due to which now they offer products to market that are absolutely comparable with international brands. Emphasis on innovative design and excellent quality control, has made Ashida as a preferred brand for Numerical Protection Relays.
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Jitendrakumar Kataria,
Managing Director
Journey of Beckhoff India- Since 2007…
First approach to the Indian market was back in 2001 when we got a contact to our first partner, Inteltek Automation. At that time,
we had very limited knowledge about India and the India Automation industry. Through our partner, we got a first insight
to the Indian market, made the first steps, and had the first success in business. It became clear to us that the Indian
industry is developing rather quickly and that there was an evident openness and demand for innovative technology from
Germany Over the years, we saw some progress in business but also identified that the Indian manufacturing Industry have
huge engineering talent and resourceful engineers who are in search of right Automation technology tools and we need to invest
more into the market with more dedicated focus , and provide more direct support (technical and commercial) to the industry.
And this was possible with our partner concept. This, when we decided back in 2006 to open our own operations, as a subsidiary,
with headquarters in Pune.
1. How has Beckhoff India evolved over the last decade? When you look back what is your view now?
We started in 2007 with an initial team of around 5 people. Luckily, we had with our founding Managing Director, Jitendrakumar Kataria, who worked in our Software R+D team in Germany, a young energetic MD with strong technical abilities and big talent to build-up a team and business. He, with the support of our experienced starting team made it happen to constantly grow our team, expand our reach to the vast geographical market. Within a decade 7 offices around India and a strength of 60 well trained and experienced automation engineers and supporting administration professionals has given Beckhoff India a solid foundation to our operations to take a leap further.
We won the trust of industry with many business partners, users and service providers (formerly called as “customers”) joining the New Automation Technology mission in India., Building reliable business relationships with focus on technology, innovation & value addition as key ingredients, it is indeed satisfying and motivating looking back at the decisions taken & the path traversed.
2. What were some significant challenges you’ve had to overcome and how did you get past them?
The initial challenges were
As we had limited resources we were not able to provide services to our customer across India. Creating awareness about new automation technology concept, differentiating us from traditional automation products across different industry segments, reaching out to the end user industries and maintaining higher ethical business standards were other bigger challenges. Over the years we have now established our high performance standards and expanded our horizons to be within geographical reach of customers with 7 office locations across India that provide better & prompt technical support to our customer as and when demanded.
Servicing our products in India was not possible in the initial phase of business. Over the years we have developed a service Centre in Pune with accreditation Level S1 and we are able to provide speedy service to those in need.
Beckhoff is known for PC based control technology. Initially it was a big challenge to make customers understand this revolutionary technology and develop their confidence in the same. Over the years customers have gradually understood the value potential of PC based control and the acceptance level of the same is increasing across industry verticals The relevance of PC based Automation for Machine Control is also well received by industry because the new requirements viz. IoT, Industry 4.0, asset management can be met with PC based control which provides the right platform.
3. What was your vision & how do you see the progress of Beckhoff India so far towards this?
Our Vision was to Enable Make by India. We strongly believed in helping Indian equipment manufacturers to produce world class equipment’s using Beckhoff technology so that they can compete in the Global market.
I would say we are pretty much successful in the same and still this work is in progress with our growing customer base in India.
4. How do you see the Indian Automation Business today and the future?
Beckhoff business in India is on continuous rise since inception. Thanks to our industry partners who have trusted us and our technology.
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What were thoughts and philosophies for starting your business?
In 1970, me along with my brother-in-law Lt. Mr. Manohar Kulkarni took first step to start our business venture. This period was before introduction to Globalisation, Privatisation & Liberalisation. The market was not open and we had many challenges to overcome. But, the basic idea of becoming an entrepreneur was very much strong which helped us to overcome all the hurdles we faced.
We had a big dream of developing a product indigenously which was been imported. Additionally, 40 years back Indian government was pessimist of investing in Research & Development. This also urged us to get into business venture and create sustainable and indigenous products which can compete with existing foreign products.
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To what extent you feel having fulfilled your objectives today?
ASHIDA is a recognized R&D House as well as Export House. ASHIDA has made lot of Research and have successfully designed Power Protection & Automation Solutions. Recently, in one of world’s biggest electrical fair i.e. ELECRAMA 2016, ASHIDA received an award for Best Product Developed by an Indian Exhibitor. I guess this certifies everything.
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What according to you are your positive points towards growth and sustenance of your business?
ASHIDA has always focused on quality. We have never compromised on the quality of product. Since, we are in Protection industry we need to bind to all technical standards. This discipline in our approach is our biggest strength which has helped us to grow and sustain.
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What are your considerations/ideas when you develop and introduce any new product or concept?
One approach for considering new products is to understand the lacunae with technical perspective. The second is to develop solutions which are more suitable to Indian technical and technological environment. This helps the industry to have customized solutions to Indian environment instead of using the prototypes that are been developed for American or European design standards.
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Do you have any Green Channel Supplier
We have implemented Lean Manufacturing Procedure. This has helped us in eliminating wastes in manufacturing procedure. It has resulted in enhancing the quality, reducing the time and increasing the production capacity. We do we have Green channel Suppliers. These vendors abide to guidelines and supply product components JIT.
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Are you a Green Channel Supplier to any customers
‘ASHIDA’ make Relays have high reliability in our customers’ mind. We supply the products as per our customer’s guidelines. We are green channel supplier to many of our customers.
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What are your growth/expansion plans for next 5 years?
The basic idea of developing and manufacturing products indigenously keep us active. We have already created strong base in Electrical Protection industry our next focus is to penetrate in Electrical Automation industry.
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How do you foresee growth of your industry in next 5 years (a) in the country, and (b) internationally
Indian products are now been well received. Our products have managed to create confidence in Utilities and Industries that Indian Products are at par with international brands. Even in international markets the perspective of looking towards Made in India products is facing transition. In international markets Indian products are well accepted.
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What kind of bottlenecks you anticipate in your growth plans for next 5 years, and how you plan to counter them?
‘ASHIDA’ make relays are reliable, cost effective and lead time is lowest. These 3 attributes will help us to counter any speed breakers.
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National/local competition is mostly from business units that come up by copying a leading brand with less features, less quality and less price. Do you have experience of it?
Our Electrical industry is in transition phase. Client’s expectations have been increased in terms of product quality and reliability. These expectations help in removing duplicate products
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How you see the onslaught of international competition in your business segments?
Competition helps us in becoming more competitive with respect to the quality of products as well as developing and integrating technology. Competition keeps us motivated and challenges make us more aggressive in penetrating new markets.
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Do you have any activities in practice for improving performance, loyalty and retention of your employees? You may like to mention those here along with your experience.
With implementation of Lean Manufacturing we have increased our production capacity. The Lead Time is low and our R&D team keep innovating the products. This helps quality and satisfaction for employees. Additionally, we also practice some periodic activities for employee satisfaction.
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Best Product Award-Elecrama 2016
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A21F2-Non-Directional Feeder Protection Relay
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ADR239B2-Line Protection Relay
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ADR241A2-Non-Directional Feeder Protection Relay
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ADR241A3-Non-Directional Feeder Protection Relay
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ADR244B1-Motor Protection Relay
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ADR245BM2-Directional Feeder Protection Relay
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adr245bm3-Directional Feeder Protection Relay
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